Expired: FREE $450-$6,000 From LG Refrigerator Class Action Settlement

If You Own an LG Refrigerator, Your Rights May Be Affected by a Class Action Settlement

The deadline to file your claim is February 5, 2021. Your claim must be submitted by this date.

* You may be eligible for a cash payment if your LG Refrigerator, manufactured between January 1, 2014 and December 31, 2017, stopped cooling, and you experienced delayed or unsuccessful repairs, replaced your LG Refrigerator or experienced property loss (spoiled food, beverages, medicine, or other perishables, or damage to your property).

* This lawsuit is brought by owners of LG Refrigerators who allege the LG Refrigerators have a defect that causes them to stop cooling. The term “No-Cooling Event” in this Notice of Proposed Class Action Settlement means any event when your LG Refrigerator failed to maintain temperature levels necessary to preserve food, beverages, medicine, or other perishables. Plaintiffs allege that LG knew about the defect but kept selling the LG Refrigerators and provided inadequate warranty and repair service. LG denies Plaintiffs’ claims. Both parties have agreed to this Settlement and the terms of the Settlement are summarized in the Notice of Proposed Class Action Settlement. You may also read the full LG Refrigerator Class Action Settlement Agreement, on the law site linked below.

* Under the Settlement, owners of LG Refrigerators may submit claims for cash payments for past No-Cooling Events. If you submit a valid and timely claim, you may recover up to $450 based upon your attestation under oath. You may recover more if you support your claim with proof. The Settlement also extends the warranties for the LG Refrigerators and requires important changes to LG’s customer service procedures.

* If your LG Refrigerator experienced a No-Cooling Event, you can receive cash payments under the Settlement if (a) you paid for parts or labor to have your refrigerator repaired; (b) had unsuccessful repairs; (c) had delayed repairs; (d) suffered property loss or property damage including the value of any spoiled food, beverages, medicine, or other perishables, or damage to property; and/or (e) replaced your LG Refrigerator after a No-Cooling Event.

* You can support your Claim Form with only a statement under oath (in which case you will receive up to $450 depending on the information supplied on your Claim Form) OR you can support your Claim with additional proof, in which case you may be eligible to receive greater cash payments.

* Proof may include receipts, invoices, photographs, payment card records, inspection records, insurance records, or other reasonable documentary proof. A Claim based upon your replacement of your LG Refrigerator after a No-Cooling Event must be supported by proof.

No Additional Proof: You can submit a Claim Form with only a statement under oath without additional proof and you will be eligible for the following cash payments:

With Additional Proof: If you submit a Claim Form with additional proof, meaning receipts, invoices, photographs, payment card records, inspection records, insurance records, or other reasonable documentary proof, you will be eligible for a larger cash payment, including the following:

* Parts and Labor. Up to full reimbursement for payments for labor and parts for repairs attributable to No-Cooling Events that occurred within 5 years of purchase.

* Unsuccessful Repairs. Up to $1,000 for unsuccessful repairs by LG or its authorized repair service provider following No-Cooling Events that occurred within 5 years of purchase ($180 for two No-Cooling Events, the amount which shall be reduced to half for a cause not attributable to LG; $500 for three No-Cooling Events; and $1,000 for four or more No-Cooling Events). If you experienced unsuccessful repairs from a non-LG authorized repair service provider, you may also submit a claim, which will be paid if the settlement administrator determines that you acted reasonably in seeking repairs from a non-authorized provider (e.g., due to a lack of availability of an LG or authorized repair service provider within a 50-mile radius or based on a statement that an authorized repair service provider was not reasonably available, subject to cross-check with LG’s records). If your claim does not qualify, it will be treated as a claim under oath and you will receive $50.

* Delayed Repairs. Up to $1,000 for delayed repairs by LG or an LG authorized repair service provider following each No-Cooling Event that occurred within five (5) years after the date of your purchase of the LG Refrigerator, as reflected in LG’s records or as shown by your proof. Payments for delayed repairs will be calculated as follows: if the repairs were delayed by ten days (with the initial call receipt date and service date excluded from the count), you will receive $120. The amount will increase by $20 per day (until but not including the service date) for up to 30 days, and by $25 per day for each day thereafter (until but not including the service date) up to a maximum amount of $1,000. If you experienced delayed repairs from a non-LG authorized repair service provider, you may also submit a claim which will be paid if the settlement administrator determines that you acted reasonably in seeking repairs from a non-authorized provider (e.g., due to a lack of availability of an LG or authorized repair service provider within a 50-mile radius or based on a statement that an authorized repair service provider was not reasonably available, subject to cross-check with LG’s records). If your claim does not qualify, it will be treated as a claim under oath and you will receive $50.

* Property Loss. Up to $3,500 for property loss (including the value of spoiled food/beverages/medicines/perishables, or the value of other property that was damaged from the No-Cooling Event).

* Replacement of LG Refrigerator. $650 if you experienced a failure to service or repair the LG Refrigerator following a No-Cooling Event that occurred within five (5) years after the date of purchase and subsequently disposed of or replaced the LG Refrigerator before September 22, 2020. This payment is in lieu of payment for unsuccessful repairs and/or delayed repairs.